Effective Date: September 20, 2025
Business Number (BN): 557162306
Company Name: YouPersonalTraining
Website: youpersonaltraining.com
By accessing or using this website and its services, you agree to these Terms of Use. If you do not agree, you must discontinue use immediately.
YouPersonalTraining provides IT security and digital literacy courses, training materials, and related educational services in Canada. Services are offered online, in-person, or through corporate packages.
You must be at least 18 years old to purchase or register for courses. By using the site, you confirm that you meet this requirement.
Provide accurate registration and payment information.
Use the website and services only for lawful purposes.
Do not attempt to copy, resell, or misuse our course materials.
Maintain the confidentiality of your account credentials.
All content, including course materials, videos, text, graphics, and logos, is the property of YouPersonalTraining or its licensors. It may not be reproduced, distributed, or used without prior written consent.
All prices are listed in Canadian Dollars (CAD), excluding applicable taxes. Payment must be made in full prior to accessing courses or training sessions.
YouPersonalTraining is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. Training content is provided for educational purposes only and should not replace professional IT or security consulting.
We may update these Terms of Use at any time. Continued use of the website constitutes acceptance of the updated terms.
Full Refund: Available if the cancellation request is made within 7 days of purchase and the course has not been accessed or started.
Partial Refund: If the course has been accessed but less than 20% completed, a 50% refund may be granted upon request.
No Refund: Once 20% or more of the course is completed, no refunds will be issued.
Subscriptions are billed monthly or annually in advance.
You may cancel at any time, but refunds will not be issued for partial billing periods. Access continues until the end of the paid term.
Corporate training programs require a signed agreement.
Cancellations made at least 14 days prior to the scheduled training date are eligible for a full refund.
Cancellations made within 7–13 days are eligible for a 50% refund.
Cancellations made less than 7 days prior to the training date are non-refundable.
If you are unable to access online training due to a technical issue caused by our platform, we will either restore access or provide a refund.
All refund or cancellation requests must be submitted in writing to info@youpersonaltraining.com. Approved refunds will be issued to the original payment method within 10–14 business days.
For any questions about these Terms or Refund Policy, please contact us at:
YouPersonalTraining
Address: 777 Hornby St #600e, Vancouver, BC V6Z 1S4, Canada
Phone: +1 (604) 359-5595
Email: info@youpersonaltraining.com